Privacy Policy for Mochi Ekta Charitable Trust Vadodara
We respect your privacy and are committed to protecting personal information shared with us for community, charitable, educational, matrimonial, event and trust-related services.
1. Overview
This Privacy Policy applies to the mobile application, website, online forms, digital registrations and related services operated by Mochi Ekta Charitable Trust, Vadodara, referred to in this policy as “MECTV”, “Trust”, “we”, “our” or “us”.
By using our app or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not submit personal information through the app or website.
- No sale of personal data
- Purpose-based collection
- Limited access
- Deletion request support
2. Information We Collect
The information we collect depends on the features you use and the forms you submit. We collect only the information reasonably required to provide trust-related services, event registrations, community assistance, educational activities, matrimonial registrations, communication and support.
| Category | Examples | Purpose |
|---|---|---|
| Personal details | Name, gender, date of birth, age, marital status, community details, family details | Registration, verification, event management, matrimonial or community service processing |
| Contact details | Mobile number, email address, residential city/address | Communication, updates, support, confirmation messages and service coordination |
| Uploaded documents | Photo, education proof, school leaving certificate, caste/community certificate, identity or supporting documents if required by a specific form | Eligibility verification, profile validation, trust records and service processing |
| Education, occupation and profile information | Qualification, occupation, income range, preferences and other details submitted in forms | Educational assistance, matrimonial matching, event registration and community welfare services |
| Technical information | Device type, app version, browser type, IP address, logs, crash information and usage data | Security, troubleshooting, analytics, fraud prevention and improvement of app performance |
| Payment or donation information | Transaction reference number or payment status, where applicable | Donation/payment confirmation and accounting. We do not intentionally store UPI PIN, card PIN or full card details. |
3. App Permissions
Our mobile app may request certain permissions depending on available features. Permissions are used only for the purpose shown to the user and for the functioning of the app.
- Camera / Photos / Files: to upload profile photos, certificates, receipts or documents when you choose to submit them.
- Internet / Network access: to submit forms, receive updates and communicate with our server.
- Notifications: to send service, event or community updates, only where supported and permitted by the user.
- Location: only if a feature specifically requires location-based service. We do not collect precise location unless the app clearly asks for it and you permit it.
4. How We Use Your Information
We may use collected information for the following purposes:
- To create, manage, verify and process registrations submitted through the app or website.
- To provide community, charitable, educational, matrimonial, event and welfare services.
- To contact users regarding submitted forms, application status, event updates or support requests.
- To maintain trust records, manage accounting where applicable and comply with legal obligations.
- To detect misuse, prevent fraud, protect user safety and maintain app security.
- To improve app performance, reliability, forms, user experience and support quality.
6. Third-Party Services
Our app or website may use third-party services such as hosting, cloud storage, analytics, notifications, maps, email, SMS, payment gateways or crash reporting tools. These services may collect information as needed to provide their functionality.
We recommend users review the privacy policies of third-party services they interact with. We are not responsible for the privacy practices of websites, SDKs or services that are not operated by MECTV.
7. Security of Your Information
We use reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction. Access to personal information is restricted to authorized persons who need it for trust-related work.
However, no method of electronic storage or internet transmission is completely secure. Users should also take care not to share OTPs, passwords, payment PINs or unnecessary confidential information.
8. Data Retention
We retain personal information only for as long as necessary for the purpose for which it was collected, including service delivery, event records, trust administration, dispute resolution, audit, accounting and legal compliance.
When information is no longer required, we will delete, archive or anonymize it in a reasonable manner, subject to legal, accounting or legitimate trust record-keeping requirements.
9. Account and Data Deletion Requests
Users may request access, correction or deletion of their personal information by contacting us. If the app allows account creation, users may request deletion of their app account and associated personal data.
After verification, we will take reasonable steps to delete or anonymize the requested data unless retention is required for legal, accounting, security, fraud prevention, dispute resolution or trust record purposes. We may ask for additional information to verify the request before processing it.
10. Children’s Privacy
Our services may include educational, charitable or community activities related to children. Personal information of minors should be submitted only by a parent, legal guardian or authorized adult, and only for the relevant trust service.
We do not knowingly collect children’s information for advertising or profiling. If you believe a child’s information has been submitted without proper authorization, please contact us so we can review and take appropriate action.
11. User Choices and Rights
Subject to applicable law and verification, users may request:
- Access to personal information submitted through the app or website.
- Correction of inaccurate or outdated information.
- Deletion of personal information where legally and operationally possible.
- Withdrawal from optional communications where applicable.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our app, services, legal requirements or data practices. The updated policy will be posted on this page.
Continued use of the app or services after an update means you accept the revised Privacy Policy.
13. Contact Us
For privacy questions, correction requests, data deletion requests, technical support or feedback, please contact:
Registered No.: A/3336/Vadodara